How to report a profile, photo, or message

We do not want anyone to feel unsafe or harassed on the site, so please report any suspicious profiles or inappropriate messages to our moderation team. You can report profiles, messages, and photos to our team for review. 

You can see our safety tips and the red flags we look for here. 

In this article:
How to report a profile
How to report a photo 
How to report a message 
How to report if you no longer see the person on OkCupid

To report a profile:

On the website 

1. If you are in Discover, click the three dots next to the superlike button on their profile. This will bring up a menu, which includes "report".  

2. Click "Report" and choose the option that makes the most sense. The more info you send us in the comment box, the better we'll be able to look into it for you. In addition to our terms of service, we have detailed Community Guidelines posted which should give you more guidance as to whether or how someone has violated our terms.

On the app:

1. If you are in Discover, click on the profile card to get through to the full profile.

2. While looking at a profile, you can click on the "three dots" icon next to their name and then select Report. 

3. Click "Report" and choose the option that makes the most sense. The more info you send us in the comment box, the better we'll be able to look into it for you.

To report a message:

On the web:

1. Click the three dots at the top of the message window to bring up the menu 
2. Click "Report" to bring up the reporting form
3. Choose an option, and send us as much info in the comment box as you can. 

On the app:

1. Click the three dot icon at the top right of the message to bring up the menu
2. Click report
3. Choose an option, and send us as much info in the comment box as you can.

To report a Photo

You can read our rules for photos here to make sure a photo should be reported.

On the web: 

Every photo will have an icon that is either a flag or the "three dots" menu. Click to report the photo:

On the app:

1. From the person's profile, click the "three dot" menu icon, then "report"
2. Choose "report a photo"
3. Choose which photo to report and provide us with as much information as possible. 

Note: Reporting a photo will only result in the photo itself being removed if it breaks the rules. If you want to report something highly offensive, please report the profile itself.

How to report someone if you can't find their account

If you no longer see the profile on OkCupid, please let us know and we'll be happy to look into the account further. Include as much information as you can, such as their name, location, age, if they messaged you, if you hid/blocked them, etc. This will help us find them so we can look into it further. 

We do not let people know that they have been reported or who reported them. We also do not tell people specifically why they were banned. We want you to feel safe reporting people to us, so we will not share your information or details with anyone.